Help & FAQ

Your campaigns are sent from your own connected Gmail or Outlook mailbox, not from a shared Meowreach server. That means your emails come from your real address and inherit your own sender reputation, which is far better for deliverability than a generic bulk sender.

Deliverability depends mostly on your domain reputation, list quality and how human your copy reads. Meowreach helps with a gradual send-cap ramp (new mailboxes start slow and build up their daily volume), randomised sending windows, automatic bounce and unsubscribe suppression, and personalization that avoids templated-looking mail. We can’t guarantee the inbox, but these are the levers that matter.

Go to Mailboxes and sign in with Google or Microsoft (if you’re signed out we’ll take you to sign in first). We request only the permissions needed to send your campaigns and detect bounces/replies. Your access tokens are encrypted at rest and never shared.

Meowreach detects the reply and automatically pauses the rest of the sequence for that person, so no one who already answered keeps getting follow-ups. For now you answer from your own inbox, an in-app Inbox is on the roadmap.

Meowreach sends up to 50 emails/day per mailbox. A new mailbox starts at 20/day and adds +5 each healthy day until it reaches the 50/day ceiling, a gradual ramp that protects your reputation. Sends are spread gradually across your sending window, not fired all at once. Your provider’s own limit (~100–500/day for a healthy Gmail/Outlook account) is the outer bound.

Yes. Outlook / Microsoft 365 mailboxes are fully supported, sending, bounce detection, reply auto-pause and the send-cap ramp all work the same way as Gmail.

Use merge tags like {first_name}, {company} and {position}, plus any custom column from your CSV (e.g. {industry}). Each recipient gets their own values filled in. You can also add spintax like {Hi|Hey} for natural variety across a list. The editor shows live coverage so you know how many contacts have data for each tag.

Access is scoped so you only ever see your own data, mailbox tokens are encrypted at rest, and traffic is encrypted in transit. Opens are not recorded by default: the operator can switch opens on in the admin panel, and while that is on and tracking is on in your Settings, a 1x1 hidden image goes into new mail and a fetch of it is counted (the first fetch, and how many) on that contact’s row — a fetch is not a read, because Apple Mail preloads images and security gateways fetch them, and no open rate exists anywhere in the product — and switching opens off stops new pixels without un-counting a pixel already sitting in somebody’s inbox, which only this Settings switch stops, immediately. Click tracking is off by default and only runs if you switch it on in Settings; while it is on, we record which links your own contacts clicked, and only you can see it. The companies that process data on our behalf are Supabase (your account, campaigns and contacts), Cloudflare (hosting and request logs), Anthropic (the email copy we generate and the reply text we classify), Bouncify (prospect addresses you send for verification) and Google or Microsoft (access to the mailbox you connect).

During the current beta everything is free. The forever-free plan keeps 1 mailbox and 3-step sequences. Paid plans (coming later) unlock more mailboxes and longer sequences , you’ll always see exactly what a plan includes before paying.

Settings → Delete account removes your account and all its data. You can also email hello@meowreach.com for a data export or any privacy request.